And why should you. That’s why the Amergy specialists are there.

We offer you competent, technical project management for CRM and billing systems, as well as for other Customer Services technologies, such as CTI and personnel planning.

This contains all co-ordination and directive measures to ensure increased efficiency in project development and optimised goal achievement within the company.

 
Our offer encompasses the following areas:

- Drafting of a complete (part-) project plan
 
- Listing of all dependencies and milestones, goals and non-goals.

- Drafting of the meeting structures

- Drafting and co-ordination of the project team

- Drafting of work packets, controlling and co-ordination

- Project documentation in the form of a comprehensive
  project handbook

- Pointing out of weaknesses, assistence with problems,
  re-working of solutions.

- Preparation of project –supportive analysis, research
  and presentations


We also undertake the transposition and/or the integration and installation of the new solution in your environment, structured on the finalised planning and assignment of the client-specific solution,

- Project management, creation of a specific plan of action

- Communication, interface to supplier

- Monitoring and co-ordination

- Testing, (partial) acceptance testing

- Documentation of the integration phase

- Preparation of supportive analysis and presentation